Information
Where we are and How to get here
Auditorio de Tenerife is in Santa Cruz de Tenerife, Avenida de la Constitución 1, CP 38003.
To contact us please call +34 922 56 86 00 or send us an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.
By car
Given its strategic situation, the Auditorio de Tenerife is very easy to reach both from the south and the north of the island. The two main roads into Santa Cruz, motorways TF-5 (north) and TF-1 (south), lead almost directly to the building.
Parking at the Auditorio de Tenerife
The Auditorio car park has room for 189 cars, 14 motorbikes, plus 8 reduced mobility spaces. It is located on the ground floor which is reached from Avenida Constitución on the main entrance to Puerto de Santa Cruz de Tenerife.
Opening hours*
From Monday to Friday: from 07:00 am to 22:00 pm
Saturdays and Sundays: from 08:00 am to 22:00 om
*Closing time depends on the activity. From 10:00 pm entrance is not allowed.
Price: 0.80€/hour
Prepaid service
Avoid queues. Pay for your parking space in advance. When you get your card as you enter the car park, you can pay in advance and avoid queuing up on your way out. Just insert the car park card in the machine, select the prepago (prepaid) option and pay the amount showing on the screen.
Prepay 4 hours 2.70€
Prepay 5 hours 3.35€
Car Park rules:
- Please pay before getting in your car. Once you have paid, you have 10 minutes to leave the car park.
- Auditorio de Tenerife security service will not be held responsible for the objects inside vehicles. In the course of certain (exceptional) events, the car park may be temporarily closed with prior notice.
- The Auditorio de Tenerife reserves the right to alter the rates and conditions currently in force.
Coming by bus
Any of the routes ending at TITSA bus station in Santa Cruz is good, as the interchange is just a few metres from the Auditorio de Tenerife.
Bus station phone number: 922 531 300
To find out how to come to the Auditorio by bus from any point on the island, please see here. All you have to do is say where you are, and you’ll get the best route possible.
Coming by plane
Los Rodeos Airport:
It is on the outskirts of La Laguna, on the TF-5 motorway joining Santa Cruz de Tenerife and Puerto de la Cruz, 11 kilometres from the Auditorio.
Telephone: 922 635 800
Fax: 922 635 859
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Reina Sofía Airport:
It is 60 kilometres from Santa Cruz de Tenerife, in the municipality of Granadilla de Abona on the TF-1 motorway.
Telephone: 922 759 200
Fax: 922 759 247
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Tickets and discounts
Sales channels
Box Office
The box office is located in the main hall, next to the café area. It is signposted with the word "Taquilla" on the top.
Opening hours: from Monday to Friday from 10:00-17:00 and Saturday from 10:00-14:00, except public holidays and the month of August (closed on 24 and 31 December).
For appointments, please dial the phone number 922 568 625, from Monday to Friday from 10:00 a.m. to 2:00 p.m., except on holidays. Make your appointment online here. (Here is the step-by-stepto make it even easier for you).
- The box office opens two hours before the start of all shows. To avoid crowds at the box office and in line with the Auditorium's regulations, priority will be given to users who come to collect or purchase tickets for the day's show.
- To collect your tickets during the box office opening hours, we recommend that you arrive in good time. The start of a show will not be delayed for this reason, nor will access to the hall be allowed once the show has begun.
- The box office does not guarantee giving change of 200 and 500-euro banknotes.
- To collect your ticket from the box office, you need to provide the confirmation email or online order number, plus the ID of the person who made the purchase. To collect the ticket on behalf of another person, an authorisation and ID must be presented.
Phone
Service hours: dial +34 902 317 327 from Monday to Friday from 10:00 a.m. to 5:00 p.m. Saturdays from 10:00 a.m. to 2:00 p.m., except for public holidays and august. (No service on the 24th and 31st of December).
Telephone sales are subject to a € 1 surcharge on top of the ticket price for the call centre management.
Establishment of call 0,15 €.
Minute 0,12 €/min.
From mobile devices the rate will depend on what each user has contracted with their telephone company.
Website
Tickets can be purchased at www.auditoriodetenerife.com in the Tickets section, which you will find in each show section of our programme.
If you have any questions while purchasing your tickets, you can write to This email address is being protected from spambots. You need JavaScript enabled to view it.or call 922 568 625 (Monday to Saturday from 10:00 to 14:00)
Internet sales are subject to a €1 surcharge on top of the ticket price for the ticket platform management.
You can print your ticket at home, take it with you in passbook, pass wallet format or collect it at the Auditorium's box office up to two hours before the show.
Check here general conditions of sale and admission
Discounts
Auditorio de Tenerife wants to be affordable to the general public. Many of our shows have a range of discounts which you can learn about in each show’s sheet in the section What’s on. Please see a summary of some of them below:
50% discount for people seeking employment*
30% discount for under 30
25% discount for large families
10% discount for students
10 % discount for wheelchair users
10 % discount for accompanying wheelchair users (only at the ticket office or by phone)
70% discount for holders of Tenerife Island Council card TEN+JUB**
60% discount for holders of Tenerife Island Council card TEN+DIS***
*For people seeking employment in the State Public Employment Service (Spain), with proof of a DARDE or proof of employment demand.
** These tickets are only sold at the box office or by phone. This card issued by the Tenerife Island Council is only for pensioners over 65 years of age, whose pension does not exceed €783.10 per month or €10,963.40 per year. The cardholders get a 70% discount on single tickets. For further information regarding the card, please dial 922 239 500 / 901 5021 901.
*** These tickets are only sold at the box office or by phone. This card issued by the Tenerife Island Council is only for people with a physical, mental or sensory disability degree equal to or greater than 33%, and whose pension does not exceed €966.20 euros per month or €13,526.80 per year. The cardholders get a 60% discount on single tickets. For further information regarding the card, please dial 922 239 500 / 901 501 901.
The Auditorio de Tenerife is one of the entities adhered to the Bono Cultural Joven of the Government of Spain. Users of the voucher who wish to purchase tickets for the Auditorio de Tenerife's own programme can do so in person at our ticket office or by telephone on 902 317 327. In both cases the opening hours are Monday to Friday from 10:00 to 17:00 hours and Saturdays from 10:00 to 14:00 hours, except public holidays.
In addition, Ópera de Tenerife and Orquesta Sinfónica de Tenerife offer specific discounts:
Ópera de Tenerife
⇒ Unemployed: 50% discount
⇒ Large families: 25% discount
⇒ Under 30: 5 € for the whole Sala de Cámara and for zone B in Sala Sinfónica. .
⇒ Students: 10% discount
⇒ Holders of the following cards issued by the Tenerife Island Council: TEN+JUB*, 70% and TEN+DIS**, 60%.
⇒ Wheelchair user and accompanying person*** (season 2023-2024): 10%.
* These tickets are only sold at the box office or by phone. This card issued by the Tenerife Island Council is only for pensioners over 65 years of age, whose pension does not exceed €721.70 per month or €10,103.80 per year. The cardholders get a 70% discount on single tickets. For further information regarding the card, please dial 922 239 500 / 901 5021 901.
** These tickets are only sold at the box office or by phone. This card issued by the Tenerife Island Council is only for people with a physical, mental or sensory disability degree equal to or greater than 33%, and whose pension does not exceed €890.50 euros per month or €12,467 per year. The cardholders get a 60% discount on single tickets. For further information regarding the card, please dial 922 239 500 / 901 501 901.
*** The wheelchair user's companion seat can only be sold at the ticket office or by telephone.
Orquesta Sinfónica de Tenerife
Orquesta Sinfónica de Tenerife:
⇒ Up to 20 years old: tickets from €5.
⇒ From 21 to 30 years old: tickets from €10.
⇒ Large family: 20% discount.
⇒ Special large family: 25% discount.
⇒ Unemployed persons: tickets from €8.
⇒ Family concerts: tickets from €5.
The discounts are applied on the standard ticket price and cannot be combined. Proof of being entitled to the discount will be requested at the door (ID, DARDE, large family card, student card, etc.)
Shop
The shop of Auditorio de Tenerife is open during the same opening hours as the box office.
Having a drink
The drinking space of Auditorio de Tenerife, Alisios Café, is composed by a spacious terrace with refreshing views to the Atlantic & to the Castillo Negro (Black Castle), a small Bistro where we offer the best version of us, and a long & waving bar that hosts events, concerts & visitors.
It is our intention to match the luxury of our location & our carefully designed gastronomy with an attentive & cheerful service.
The opening hours of Alisios Café are from 09:00 am to 08:00 pm hours from Monday to Sunday, and when there is an event in the Auditorium.
Brunch. Saturdays and Sundays from 10:30 am to 12:30 pm. Reservations must be made at least 24 hours in advance. Limited seating.
For reservations and more information: This email address is being protected from spambots. You need JavaScript enabled to view it. and telephone 666 342 526.
Guided Tours
The guided tours offered by Auditorio de Tenerife take place from 10:00 to 17:00 hours from Monday to Friday and from 10:00 to 14:00 hours on Saturdays (except public holidays).
Know more abour our Guided Visits
Did you know the Auditorio boasts one of the best acoustics in the world?
Both the majestic wing wrapping the building and its curved outline or the white trencadís that covers it, make everyone who visits it for the first time have the deep feeling of being before something truly different and original, an animated body moving very supplely. Such is the effect of the curved lines of the Auditorio. These are its main features that combine perfectly to shape room after room, halls,…curves per excellence, majestic, elegant. Unmatchable.
Get to know the Auditorio de Tenerife from the inside, learn about its history, its many curiosities in our guided tours.
Guided tours take place from Monday to Friday from 10:00 am to 5:00 pm and on Saturdays from 10:00 am to 2:00 pm (except public holidays). We suggest clients to reserve in advance through our contact channels: call us (922 568 600 ext. 201) or write us an e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it. )
Due to the venue activity, the time of the tours may vary and some halls may not be available.
During the guided tour you may take photos and make videos, except in those places indicated by your guide. Sound recording is forbidden throughout the tour.
Prices
- • Full Price: €5.00
- • Children under 12 *: free
- • Groups (10 people or more): €4.50
- • 65 years or more*: €3.50
- • Students*: €3.00
- • Unemployed*: €3.00
- • Regional schools and social centres: free
* An accreditation will be required to apply the discounts (ID, receipt of updated employment request (DARDE), student card, etc.).
Accessibility
The Auditorio de Tenerife has been designed to make music available to everyone, so it has different accesses and particular care has been taken to make it available to wheelchairs.
There are spaces for the exclusive use of people in wheelchairs. These areas have no seats so that users can enjoy the show in their own wheelchair. Seats in these areas are only available to users of wheelchairs. Purchasing a ticket for these areas without being in a wheelchair gives no right of entry to the auditorium and the ticket cannot be changed or refunded.
If you have any special need regarding accessibility, do not hesitate to contact us on +34 922 56 86 00 or at This email address is being protected from spambots. You need JavaScript enabled to view it..
Safety and prevention measures
We have hand-disinfection points throughout the building, we constantly keep the common areas and halls clean, we have forced air renewal, which always comes from outside and operates regardless of shows taking place in the halls. The use of the mask is not mandatory but responsible use is recommended.
We kindly request the audience to follow the signage and staff instructions. Once the show has finished, we also recommend leaving the halls in staggered "waves".
Due to our environmental commitment, we do not print programs, but you can check them on our website under each event or using the QR codes that appear in the display totems.
FAQ
Have you ever wondered about what to do if you are late for one of our shows or whether you can leave your suitcase somewhere? What to wear for a concert, when to clap or when to arrive for the show?
Here we answer some of your questions so that you can make the most of your visit to the Auditorio de Tenerife.
If we do not answer all your questions in this section, please contact us on 922 56 86 25 from Monday to Friday from 10:00-14:00 except holidays or at This email address is being protected from spambots. You need JavaScript enabled to view it.
New safety and prevention measures
For the sake of everyone’s safety and comfort, we have established a set of safety and prevention measures so that you’re fully safe when you come to see us.
How can I buy my tickets?
There are three different ways of getting your tickets:
- → Via the Internet
- → At Auditorio’s box office
- → By telephone on 902 317 327
Check all the information about them here.
What’s the box office opening hours?
The box office is located in the main hall, next to the café area. It is signposted with the word "Taquilla" on the top.
Opening hours: from Monday to Friday from 10:00-17:00 and Saturday from 10:00-14:00, except public holidays and the month of August (closed on 24 and 31 December).
For appointments, please dial the phone number 922 568 625, from Monday to Friday from 10:00 a.m. to 2:00 p.m., except on holidays. Make your appointment online here. (Here is the step-by-stepto make it even easier for you).
- To avoid crowds at the box office and in line with the Auditorium's regulations, priority will be given to users who come to collect or purchase tickets for the day's show.
- To collect your tickets during the box office opening hours, we recommend that you arrive in good time. The start of a show will not be delayed for this reason, nor will access to the hall be allowed once the show has begun.
- The box office does not guarantee giving change of 200 and 500-euro banknotes.
- To collect your ticket from the box office, you need to provide the confirmation email or online order number, plus the ID of the person who made the purchase. To collect the ticket on behalf of another person, an authorisation and ID must be presented.
Are there any spaces for wheelchair users?
The Auditorio de Tenerife has been designed to make music available to everyone, so it has different accesses and particular care has been taken to make it available to wheelchairs.
There are spaces for the exclusive use of people in wheelchairs. These areas have no seats so that users can enjoy the show in their own wheelchair. Seats in these areas are only available to users of wheelchairs. Purchasing a ticket for these areas without being in a wheelchair gives no right of entry to the auditorium and the ticket cannot be changed or refunded.
If you have any special need regarding accessibility, do not hesitate to contact us on +34 922 56 86 00 or at This email address is being protected from spambots. You need JavaScript enabled to view it..
Do I have to wear something special? Is there a dress code?
No, there is no dress code to enjoy the shows at the Auditorio de Tenerife. Please do wear whatever you feel most comfortable in –jeans and trainers are perfectly acceptable–, although if you would like to dress up for a special occasion, please do and enjoy the evening.
Can I bring my children?
Enjoy Auditorio de Tenerife on your own or with your loved ones. It is a place to share and experience together the different shows in our programme.
5-year-old and older children are most welcomed to all our scheduled activities and shows. We have also put together a series of events especially designed for the under 5 and to be enjoyed by the whole family.
What time do doors and the cafeteria open?
The building opens its door 1 hour before the show starts, and the auditorium opens 30 minutes before the performance starts. Check cafeteria opening hourse here.
Can I buy my ticket at the box office just before the concert?
Yes but we recommend you buy your ticket in advance, either online or by phone on 902 317 327 because users coming to collect or buy tickets for the show of the day will be served first.
What happens if I lose my ticket?
If you’ve lost your ticket or couldn’t print it, don’t worry. Tell us about it, we’d be happy to help.
If you notice a few days before the concert, contact Auditorio in the usual opening hours (information line 922 568 611*). If you notice at the time of the show, please talk to our front of house staff. Any document proving the purchase would be most helpful.
* If you wish to buy tickets you need to call 902 317 327 to secure safe payment.
Can tickets be changed or refunded?
Once the ticket has been purchased changes or refunds are only allowed in exceptional cases when show dates are changed or cancelled.
Are there special prices for the underage and the unemployed?
Shows organised by the Auditorio de Tenerife have special prices and discounts. Check them here.
Can I book my ticket?
Auditorio de Tenerife does not allow seat booking.
Do young children pay?
What is the best place to meet my friends or companions?
The building itself is quite recognisable. It is close to the bus exchange and the tram stop. It only has one access where you can meet.
Are programmes given with the ticket?
In compliance with the eco measures, you will not be given any printed materials as you walk into the auditorium. You can see the full programme on our website.
Is there a place to leave my suitcase or coat?
Yes, ask to our staff.
Can I get in if I am late?
Access to the auditorium once the show has started is not allowed. However, you may be exceptionally allowed in at a suitable moment, depending on the type of show.
If I have to leave the auditorium, will I be allowed in again?
You cannot access the auditorium again once you leave. Except in specific family shows or in performances that allow for it.
Can I get in with a drink?
We ask you not to as it may be a nuisance to other people. If you wish to carry a bottle of water please ask the hall personnel beforehand.
Can I take pictures or videos?
Responsible use of mobile devices is allowed provided that other users and performers are respected. In classical music and operas taking photographs is not allowed at all.
Are there intermissions? How long are they?
Most shows have a 20 minute break but intermissions can be longer or shorter or there may be none.
You can check this point in the information about the show on our website.
When do I clap?
In classical music concerts and operas you traditionally clap at the end of each piece rather than at the end of each movement so that the music can flow softly between sections or to prepare the scene for the following movement. In the programme you can see the number of movements in each piece.
Having said this, in this type of shows we suggest you look at the conductor who usually signals the end of the piece or, just follow the other people in the audience. At any rate, we love people showing their enjoyment but if you feel uneasy about when to applaud it is always best to wait for others to start…
Can I eat something after the concert?
Yes, you can have dinner at the café.
Is there a car park area nearby?
The Auditorio has its own car park which opens in the morning and closes after the shows. There also parking areas 5 minutes from the building.