Accessibility Certification

The Auditorio de Tenerife currently holds web accessibility certification with an “AA” (double-A) conformance level.

This certification accredits that the website of the Auditorio de Tenerife complies with the established standards that guarantee access to all users of the website, regardless of the technical or physical limitations that they may have.

Preparation of this accessibility statement

This statement was prepared in September 2022.

The method used to prepare the statement was the assessment carried out on the development and configuration of the website in accordance with the tool provided by the ACCESSIBILITY Observatory, as well as a self-assessment carried out by the organisation itself.

The website of the Auditorio de Tenerife was designed and reviewed under the commitment of providing an accessible site; with that objective, regular controls and checks are being carried out to verify compliance with the existing accessibility requirements.

Latest accessibility review

The latest accessibility review of the site was carried out by the Accessibility Observatory of the Ministry of Finance and Public Administrations of the Spanish Government on 06 September 2022. The latest review can be downloaded here.

In its "Accessibility Report of the Website of the Auditorio de Tenerife", the Accessibility Observatory certifies that the Site observes Priority 1 and Priority 2 levels in its compliance with the guidelines outlined in standard UNE 139803/12 and, thus, the "AA" (double-A), in its conformance level.

Measures to improve accessibility

Logical order of the presentation of elements on the screen and of content in the code.

  • Use of W3C standards:

        - XHTML 1.0 Grammar and CSS 2, with some characteristics of CSS3

        - Accessibility Guidelines for the Web Content (WCAG Level AA)

Design and layout

Following the Accessibility Guidelines for Web Content (WCAG 2.0) that directly affect this part of development:

  • Separation of content and presentation using style sheets.
  • Use of relative units (they enable the resizing of text and fluid designs).
  • Control of colour contrast.


To make browsing easier, all documents on the site have a similar structure which includes the same elements.

The heading on each page has a utiliy section which includes links to:

  • Home page with programming
  • Search feature
  • Web content

At the foot of each page there is a utility section which includes links to:

  • Calls for applications
  • Environmental policy
  • Electronic office
  • Subscription
  • Complaints and suggestions
  • Social networks
  • Transparency portal
  • Contractor profile
  • Contact page
  • Website Map
  • Compliance
  • Legal notice
  • Privacy policy
  • Accessibility

Search feature

Always present on the main menu.


Some downloads may not be accessible. If you have problems downloading or reading documents published on our site you can request a copy in the format you want, whenever possible, by sending your request through the Complaints and Suggestions page.

Complaint procedure

If having made an accessible information request or complaint, it has been rejected, you do not agree with the decision taken, or you believe that the response does not fulfil the requirements outlined in article 12.5 of Royal Decree 1112/2018, of 7 September on the accessibility of websites and applications for mobile devices in the public sector
you can make a complaint in accordance with what is established in article 13 of the aforementioned Royal Decree.

Observations and Contact Data

You can send communications regarding accessibility requirements (article 10.2.a) of Royal Decree 1112/2018) for example:

- Report any possible breach by this website.

- Report other difficulties accessing content.

- Make any other enquiry or suggestion for improvement relating to the accessibility of the website through the following email address: This email address is being protected from spambots. You need JavaScript enabled to view it..